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Privacy policy
The confidentiality of your personal data is one of the main concerns of Musher srl, based in Sânmartin,309/A, jud. Harghita, 537280, Romania, as data controller.
The purpose of this document is to inform you about the processing of your personal data in the context of the use of the website www.musherdog.com, hereinafter referred to as the "website".
Contents
1. Categories of personal data processed
A. If you are a customer of the website, the website will process your personal data such as:
If you use your Facebook or Google account to create a user account on the website, the website will process the following public profile data displayed by the respective applications: username, e-mail address.
If you choose to create your user account only before completing the order of a product available on the website, your e-mail address will be requested and an account will be automatically created.
If you do not complete your order, the e-mail address and other data provided will not be stored and the created account will be automatically deleted.
B. If you are a visitor to the Site, the Site will process your personal data that you provide:
2. Aims and grounds for processing
A. If you are a customer of the website, it processes your personal data as follows:
You may express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or subsequent to account creation, in the "my account information" section.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/text message containing commercial communications. In addition, you can unsubscribe by accessing the "My Account Information" section.
Providing your data for this purpose is voluntary. Refusal to provide your consent to the processing of your data for this purpose will not have negative consequences for you.
B. If you are a visitor to the website, Musher srl processes your personal data as follows:
You can express your consent to data processing for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the website.
To unsubscribe from receiving such commercial communications, you can use the option at the bottom of each e-mail/sms containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide your consent to the processing of your data for this purpose will not have negative consequences for you.
Musher srl will process your personal data for as long as it is necessary for the fulfillment of the processing purposes mentioned above.
If you are a customer, we will process your data for the entire duration of the contractual relationship and thereafter in accordance with Musher srl's legal obligations (e.g. in the case of financial-accounting supporting documents for which the retention period prescribed by law is 10 years from the end of the financial year during which they were drawn up).
If you are a customer and you exercise the option to delete your user account by clicking on the "delete account" button in the "my account information" section, the website will interpret this action as your opt-out from receiving commercial communications informing you about the products and services offered through the website.
In this regard, if you choose to delete your user account, we will no longer send you such e-mails and/or text messages.
However, we wish to inform you that deleting your account will not automatically delete your personal data.
If you no longer wish to have your personal data processed or if you wish to have your data erased, you can exercise your rights as detailed in point 6 below.
If you request deletion of your account, but there is at least one active order on that account, the request for deletion of your account can only be registered after the delivery of the products and the finalization of the last active order.
If you withdraw your consent to the processing of data for marketing purposes, Musher srl will cease processing your personal data for this purpose, without however affecting the processing carried out on the basis of the consent expressed by you before your withdrawal.
The personal data provided to Musher srl may be transferred outside Romania, but only to European Union countries.
Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
If you have any further questions about the way your personal data are processed and to exercise your above-mentioned rights, please contact [email protected]
Musher srl does not knowingly contact or collect information from people under the age of 18. The Website is not intended to solicit information of any kind from people under the age of 18.
If by some mistake we come into possession of such information and are made aware of it, we will obtain appropriate parental consent to use such information or, if that is not possible, we will delete the information from our servers.
If you would like to notify us of our receipt of information by persons under the age of 18, please contact us at [email protected]
We reserve the right to change this privacy policy. In the event of major changes in the future you will be notified by email (if possible) or by displaying a specific message on the website.
This website uses cookie files. For more information on how these files are used, please go to the "Cookie Policy" button.
The purpose of this document is to inform you about the processing of your personal data in the context of the use of the website www.musherdog.com, hereinafter referred to as the "website".
Contents
- Categories of personal data processed
- Purposes and grounds for processing
- Duration of processing
- Disclosure of personal data
- Transfer of personal data
- Your rights
- Privacy of minors
- Changes in privacy policy
1. Categories of personal data processed
A. If you are a customer of the website, the website will process your personal data such as:
- Name and surname
- Your telephone number
- E-mail address
- Billing address
- Delivery address
- Data relating to how you use the site (e.g. your behavior / preferences / habits on the site).
- As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the site or in any other way arising from your use of the site.
If you use your Facebook or Google account to create a user account on the website, the website will process the following public profile data displayed by the respective applications: username, e-mail address.
If you choose to create your user account only before completing the order of a product available on the website, your e-mail address will be requested and an account will be automatically created.
If you do not complete your order, the e-mail address and other data provided will not be stored and the created account will be automatically deleted.
B. If you are a visitor to the Site, the Site will process your personal data that you provide:
- Directly in the context of your use of the Site, such as the data you provide in the contact/questions/complaints section, to the extent that you contact us in this way.
- Indirectly, data such as: IP address, browser used, duration of browsing, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed/searched, duration of visits to particular pages, information about interaction with pages (e.g. scrolling, clicks, mouse overs), data about user behavior.
2. Aims and grounds for processing
A. If you are a customer of the website, it processes your personal data as follows:
- for the performance of the contractual relationship between you and Musher srl, namely for taking, validating, dispatching and invoicing the order placed on the website, informing you about the status of your order, organizing the return of ordered products, etc.
- for the fulfillment of the legal obligations incumbent in the context of the services provided through the website, including tax obligations, as well as archiving obligations.
- for marketing activities, i.e. for the transmission, by means of remote communication (e-mail, sms) of commercial communications regarding products and services offered by Musher srl, through the website.
You may express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or subsequent to account creation, in the "my account information" section.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/text message containing commercial communications. In addition, you can unsubscribe by accessing the "My Account Information" section.
Providing your data for this purpose is voluntary. Refusal to provide your consent to the processing of your data for this purpose will not have negative consequences for you.
- for the purpose of carrying out various analyses, reporting on how the site is functioning, profiling consumer preferences, mainly in order to improve the experience offered on the site.
B. If you are a visitor to the website, Musher srl processes your personal data as follows:
- for marketing activities, namely for the transmission, by means of remote communication (e-mail, sms), of commercial communications regarding the products and services offered by Musher srl, through the website.
You can express your consent to data processing for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the website.
To unsubscribe from receiving such commercial communications, you can use the option at the bottom of each e-mail/sms containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide your consent to the processing of your data for this purpose will not have negative consequences for you.
3. Duration for which we process your data
Musher srl will process your personal data for as long as it is necessary for the fulfillment of the processing purposes mentioned above.
If you are a customer, we will process your data for the entire duration of the contractual relationship and thereafter in accordance with Musher srl's legal obligations (e.g. in the case of financial-accounting supporting documents for which the retention period prescribed by law is 10 years from the end of the financial year during which they were drawn up).
If you are a customer and you exercise the option to delete your user account by clicking on the "delete account" button in the "my account information" section, the website will interpret this action as your opt-out from receiving commercial communications informing you about the products and services offered through the website.
In this regard, if you choose to delete your user account, we will no longer send you such e-mails and/or text messages.
However, we wish to inform you that deleting your account will not automatically delete your personal data.
If you no longer wish to have your personal data processed or if you wish to have your data erased, you can exercise your rights as detailed in point 6 below.
If you request deletion of your account, but there is at least one active order on that account, the request for deletion of your account can only be registered after the delivery of the products and the finalization of the last active order.
If you withdraw your consent to the processing of data for marketing purposes, Musher srl will cease processing your personal data for this purpose, without however affecting the processing carried out on the basis of the consent expressed by you before your withdrawal.
4. Disclosure of personal data
We do not rent/sell your personal data to third parties.
In addition to the Operator, in certain situations, data may be accessible to third parties such as service providers, transportation operators, hosting providers, IT companies, if necessary, as authorized by the Operator.
They are contractually obliged to keep the data confidential and to use it exclusively for the purpose for which it was provided to them.
We may also disclose your personal data to central/local public authorities in the following cases listed by way of example:
In addition to the Operator, in certain situations, data may be accessible to third parties such as service providers, transportation operators, hosting providers, IT companies, if necessary, as authorized by the Operator.
They are contractually obliged to keep the data confidential and to use it exclusively for the purpose for which it was provided to them.
We may also disclose your personal data to central/local public authorities in the following cases listed by way of example:
- for website administration
- in situations where such communication would be necessary for the awarding of prizes or other facilities to data subjects, obtained as a result of their participation in various promotional campaigns organized by Musher srl through the website
- to maintain, customize and improve the website and the services provided through it
- for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication
- for sending commercial marketing communications, under the conditions and within the limits provided by law
- where disclosure of personal data is required by law, etc.
5. Transfer of personal data
The personal data provided to Musher srl may be transferred outside Romania, but only to European Union countries.
6. Your rights
Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
- the right to information - the right to receive details of the processing activities carried out by Musher srl as described herein;
- Right of access to data - the right to obtain confirmation from Musher srl regarding the processing of personal data, as well as details of the processing activities such as the manner in which the data are processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc;
- the right to rectification - the right to obtain the correction, without undue delay, by Musher srl of inaccurate/unjustified personal data, as well as the completion of incomplete data;
- the right to erasure of data without undue delay ("right to be forgotten") - certain conditions apply; It is possible, following the request for erasure of data, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
- the right to restrict processing, under certain conditions;
- the right to data portability - the right to receive personal data in a structured, commonly used and easily readable format, as well as the right to have such data transferred by Musher srl to another data controller, insofar as the conditions provided by law are met;
- the right to object
- with regard to processing activities may be exercised by sending a request as indicated below;
- at any time, for reasons connected with the particular situation of the data subject, that the data concerning him/her be processed in the legitimate interest of Musher srl or in the public interest, unless he/she can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or the purpose is the establishment, exercise or defense of a right in a court of law;
- at any time, free of charge and without justification, to have the data concerning him or her processed for direct marketing purposes. - The right not to be subject to an automated individual decision, the right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or similarly affects him or her to a significant degree;
- the right to have recourse to the National Supervisory Authority for Personal Data Processing or to the competent courts, to the extent you deem necessary.
If you have any further questions about the way your personal data are processed and to exercise your above-mentioned rights, please contact [email protected]
7. Privacy of minors
Musher srl does not knowingly contact or collect information from people under the age of 18. The Website is not intended to solicit information of any kind from people under the age of 18.
If by some mistake we come into possession of such information and are made aware of it, we will obtain appropriate parental consent to use such information or, if that is not possible, we will delete the information from our servers.
If you would like to notify us of our receipt of information by persons under the age of 18, please contact us at [email protected]
8. Changes to the privacy policy
We reserve the right to change this privacy policy. In the event of major changes in the future you will be notified by email (if possible) or by displaying a specific message on the website.
This website uses cookie files. For more information on how these files are used, please go to the "Cookie Policy" button.